Changes for RTOs seeking re-registration

Coronavirus (COVID-19): Changes for RTOs seeking re-registrationWe've changed our RTO re-registration process. 

This is an interim process in response to the coronavirus (COVID-19) pandemic. There are two key points RTOs seeking re-registration should note:

  1. We are conducting re-registration audits remotely through a process called desktop audits. Where necessary, we may follow up with on-site validation.
  2. We have granted a six-month extension for RTO registrations that expire in 2020.

Desktop audits

To  prevent the spread of the coronavirus (COVID-19), we are not conducting site audits while physical distancing guidelines are in place. Instead, we are conducting desktop audits.

In a desktop audit, RTOs need to provide relevant documentation, images and/or video files. The requested evidence must be provided electronically and within a set timeframe.

Our auditors will use this information to assess compliance with the registration requirements. We also require RTOs to have relevant staff available to talk to our auditors remotely.

Depending on the outcome of a desktop audit, some RTOs may require a site visit by an authorised officer to validate on-site requirements.   

If there are any issues with RTOs being unable to engage in a desktop audit, please contact us to discuss your individual circumstances.

Registration extension

For RTOs with registrations expiring in 2020, we have extended their registration for up to six months.

This extension recognises the significant disruption to the sector and to RTO operations caused by the coronavirus (COVID-19) pandemic. It also allows us to work with RTOs to conduct their desktop audit.

For more information about delivering training during the coronavirus (COVID-19) pandemic, see:

For more information about RTO audits, see: