Thanks for sharing – client and stakeholder research report

Client and stakeholder research report​We are pleased to share with you findings from our annual client and stakeholder research. The 2018 research for the first time extended to the home schooling community whose views and experiences will shape how we work with them this year.

Our clients and stakeholders have once again reported high levels of satisfaction with our regulatory services, and perceive us as an effective regulator.

We have a number opportunities and challenges to act on, including:

  • improving the guidance and support materials we provide to home schooling parents and guardians
  • improving our engagement with registered training organisations
  • increasing understanding of training contracts among apprentices, trainees and their employers
  • providing important information to help new school principals understand their compliance responsibilities.

Thank you to everyone who provided feedback and shared their experiences.

To access the report, see: