Policies and procedures Page Content Page ContentApprenticeships and traineeships Dispute Resolution Policy (docx - 104.63kb) Group Training Organisation Policy and Procedure (docx - 116.6kb) Minimum Hours for Employment and Training Policy (docx - 1.54mb) VET Enforceable Undertaking Policy (docx - 783.27kb) School education Enforceable Undertaking Policy (as above) Anaphylaxis Management Policy (docx - 818.3kb) School Compliance Framework (docx - 4.33mb)Home education Home Schooling Policy (docx - 802.07kb) Home Schooling Assessment Framework and Review Process (docx - 818.44kb) Home Schooling Internal Review Policy (docx - 792.12kb)Complaints management Complaints Management Policy (doc - 1.6mb) Complaints Management Procedure (doc - 1.81mb) Fees VRQA Fees Refund Policy (doc - 81kb) Privacy Information Privacy Policy (docx - 1.53mb) Privacy Statement