Policies and procedures

​​​Apprenticeships and traineeships

• Dispute Resolution Policy​ (docx - 104.63kb)
• ​Group Training Organisation Policy and Procedure (docx - 116.6kb)
• Minimum Hours for Employment and Training Policy (docx - 1.54mb)

VET

• Enforceable Undertaking Policy (docx - 783.27kb) 

School education

• Enforceable Undertaking Policy (as above)
• Anaphylaxis Management Policy​ (docx - 818.3kb)
• School Compliance Framework (docx - 4.33mb)

Home education

• Home Schooling Policy (docx - 802.07kb)
• Home Schooling Assessment Framework and Review Process (docx - 818.44kb)
• Home Schooling Internal Review Policy (docx - 792.12kb)

Complaints management

• Complaints Management Policy​ (doc - 1.6mb)
• Complaints Management Procedure (doc - 1.81mb)

Fees

• VRQA Fees Refund Policy (doc - 81kb)

Privacy

• Information Privacy Policy​ (docx - 1.53mb)
• Privacy Statement